FAQs about text messaging

• All messaging services are required to have the STOP keyword that allows you to opt-out of the service at your convenience.

To unsubscribe:

1. Locate the 5 to 6 digit number or premium service identifier called a short code listed on the from line in the text message sent to your phone.
2. Send a text message to the short code by replying to the text message or by entering the short code in the to field of a new text message. Enter the keyword STOP in the body of the text.
3. You should receive a text message confirming your cancellation.
4. If you do not receive a cancellation confirmation, you can block future messaging by logging into your account at Sprint.com, My Sprint, My Preferences, and under Limits and Permissions, Block Text Messages, Block Only these numbers for inbound and outbound text messages, and add the 4-8 digit number that initiated the unwanted message. This methodology can also be used to block any 10-digit number sending unwanted messages.

• You can also text the word HELP to the short code to receive the Service Provider's customer care phone number or support website.