FAQs about call forwarding
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- Unconditional call forwarding: Forward all calls.
- Conditional call forwarding:
- No answer: Forward calls when you don't answer.
- Busy: Forward calls when your line is busy.
- Consecutive call forwarding: Forward calls though a sequence of numbers until the call is answered. This option is only available for Corporate liable customers.
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Unconditional Call Forwarding
- Press *72 from the phone, followed by 10-digit forwarding number.
- Press Talk.
- “The calling feature has been activated” or alert tones are heard when the call forwarding is activated.
Conditional Call Forwarding—No Answer
- Press *73, followed by 10-digit forwarding number.
- Press TALK.
- “The calling feature has been activated” or alert tones are heard when the call forwarding is activated.
Conditional Call Forwarding—Busy
- Press *74, followed by 10-digit forwarding number.
- Press TALK.
- “The calling feature has been activated” or alert tones are heard when the call forwarding is activated.
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- Unconditional call forwarding: Dial *720 from your Sprint phone.
- Conditional call forwarding:
- No answer: Dial *730 from your Sprint phone.
- Busy: Dial *740 from your Sprint phone.
- Consecutive call forwarding: Contact your Sprint Account Manager.
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- Unconditional call forwarding: $0.20 per minute.
- Note: Unlimited Simply Everything, Everything Business, and Unlimited, My Way plan, My All-In plans, Sprint Framily Plan, Family Share Pack, $60 Unlimited, and Simply Unlimited include unconditional call forwarding at no additional per minute charge.
- Conditional call forwarding:
- No answer: Included in all plans.
- Busy: Included in all plans.
- Consecutive call forwarding: Contact your Sprint Account Manager.
Note: Call Forwarding doesn't use the minutes included in the plan.
- Unconditional call forwarding: $0.20 per minute.
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- Voicemail and Calls Tones aren't available when call forwarding is enabled.
- Call Forwarding doesn't forward text messages.
- Forwarded calls do not display in the call log on your phone.
- Call Forwarding restrictions:
- You can't forward calls to international phone numbers, chat lines, and select area codes.
- You can't forward Direct Connect calls.
Last updated Tue Jul 28 2020