Now that Sprint and T-Mobile have joined forces, we can now offer you nationwide 5G effective 4/28/20. We are bringing you the first, largest and only nationwide 5G network that is bigger, better and goes farther—covering more people and places with incredible radiality reliability indoors and out. See https://www.sprint.com/en/landings/nationwide5G.html for more information.
Sprint has joined the T-Mobile family! We are excited to bring you America’s largest, nationwide 5G network. As one company, we’ll have a supercharged network that is bigger, better and goes farther to cover more people and places with incredible reliability indoor and out coast-to-coast.
Building A Network For All
By combining our networks, we’ll have a network with more towers, more engineers and more bandwidth than ever before.
More Coverage
Sprint Customers can enjoy access to expanded coverage on the T-Mobile Network.
Largest 5G Network
T-Mobile has the nation’s largest 5G network.
5G For All
We’re committed to offering free access to 5G.
Massive Capacity
Over the next six years our capacity will increase 14x over what we have today.
The First And Only Nationwide 5G Network Is Here!
As a Sprint customer who already has the latest Galaxy S20 5G phone, you get to experience the only nationwide 5G network before others!
How Do I Get Started?
Your Samsung Galaxy S20 5G will need a software update to take advantage of this great new network. Simply follow these steps to get started:
Make sure your phone is connected to Wi-Fi & battery is charged to 50% or more.
Go to Settings, then tap System Update.
If it says Your software is up to date, no further action is required.
If an update is available, tap Download Updates Manually.
Install. After install, your phone will reboot.
Start enjoying our nationwide 5G network!
Get The Best 5G Coverage Nationwide
T-Mobile 5G covers more people and places than anyone else.
FAQs
You will get access to a bigger 5G network you can rely on to keep you connected in more places. T-Mobile’s nationwide 5G coverage utilizes 600MHz low band to provide you with nationwide 5G that reaches more cities and towns than anyone else. No 5G signal covers more of America. On average, customers with a 600 MHz 5G phone should see download speeds on T-Mobile’s 5G network around 30–75 Mbps. T-Mobile’s 5G network will only get faster over time.
To make sure you get the best experience possible, you’ll want to make sure your phone has the latest software updates that have been provided by going to the setting menu on your phone and select System Updates or About Phone / About Device, then select System Updates, Update Android or Check Now.
You will get access to a bigger 5G network you can rely on to keep you connected in more places. T-Mobile’s nationwide 5G coverage utilizes 600MHz low band to provide you with nationwide 5G that reaches more cities and towns than anyone else. No 5G signal covers more of America, you can check that coverage here https://www.sprint.com/en/landings/nationwide5G.html You will also still benefit from Sprint coverage including Sprint Roaming coverage that you can check here sprint.com/coverage.
You can go here to check your nationwide 5G coverage for your 5G mobile phone https://www.sprint.com/en/landings/nationwide5G.html.
You will also still benefit from Sprint coverage that you can check here sprint.com/coverage.
Yes, you will also still benefit from Sprint coverage including Sprint Roaming coverage that you can check here sprint.com/coverage.
No, you will not see any changes or cost increases in your bill related to your rate plan to take advantage of nationwide 5G.
No, you will not see any item on your bill that shows that you are getting nationwide 5G coverage.
No, while Sprint has joined the T-Mobile family, for now you won’t see any changes on your Sprint bill and you will still work directly with Sprint for any questions on your bill, devices questions, etc. The best way to contact customer support is Customer Support Chat. You can also contact us at 888-211-4727. We are happy to help you.
No, you will not see any differences in the way your device displays that you are using the nationwide 5G network, you now have 5G coverage in more places with incredible reliability indoors and out.
Need More Help?
Our Customer Care representatives are here to help you. You can reach us by dialing 611 from your wireless phone or calling 888-211-4727.
For security reasons, your session will time out in 2 minutes unless you choose to continue.
Welcome Back,
You left some items in your Cart. Pick up where you left off when you visit your cart.